Overview: what Trezor Bridge does

Trezor Bridge is the official communication layer between your Trezor® Hardware Wallet and desktop interfaces — including the browser-based trezor.io/start flow and the downloadable Trezor® Suite App. It manages USB discovery, firmware transfers, and the cryptographic handshake required for Trezor login and transaction signing while keeping private keys physically isolated on the device.

Download & setup

Visit the official trezor.io/start page to get the Trezor Bridge Download for your OS (Windows, macOS, Linux). Install, restart your computer if prompted, then open Trezor® Suite or navigate to trezor.io to initiate a secure session with your device.

Troubleshooting common connection and login issues

If you face problems such as Trezor login not working, Unable to login Trezor, or Error Connecting Trezor Account, try these safe steps:

  • Confirm Bridge is installed and running (reinstall from trezor.io/start if unsure).
  • Use an official cable and a direct USB port (avoid hubs).
  • Allow Bridge in firewall/antivirus settings temporarily.
  • Unlock your device with PIN and ensure firmware is up to date from the Suite.

Account recovery, 2FA & verification problems

For Trezor Account Recovery, use your recovery seed phrase through the official recovery tool only. If you need a Trezor 2fa reset for external services, follow that service’s recovery steps; Trezor® itself does not store third-party 2FA secrets. If you “Can't verify Trezor Wallet,” verify the firmware fingerprint in the Suite and consult the Trezor Help Center resources for supported verification steps.

When the Trezor® Suite App is not working

If the Trezor® Suite App not Working, confirm Bridge is running, try a fresh reinstall, and check for OS permission prompts (macOS may require allowing USB access). If the issue persists, collect logs and contact official support rather than sharing private keys or seeds.

# Quick fix checklist:
• Reinstall Trezor Bridge → reboot
• Use direct USB port & official cable
• Confirm PIN entry & firmware version in Suite

FAQ

1. Do I need Trezor Bridge to use Trezor® on desktop?
Yes — Bridge or the Suite provides the necessary USB bridge for secure communications on desktop platforms.
2. Where is the safest place to download Bridge?
From trezor.io/start only. Avoid third-party sites to prevent malware or tampered installers.
3. My Suite says device not found. What now?
Reinstall Bridge, try another USB port, and ensure your device PIN is entered when prompted.
4. Can I reset 2FA on Trezor®?
Trezor® stores private keys on the device; 2FA for external services must be managed via those services’ recovery processes.
5. How do I recover my wallet?
Use your recovery seed with the official recovery tool in the Suite or hardware recovery mode — never enter your seed online or share it.